Simon Dance

Experienced IT Consultant; Social Housing IT; Online Marketing

My Skills

Business Skills:
  • Business Analysis / Business Process Improvement / Business Intelligence
  • ICT Management including Staff, Budgeting, IT Strategy, Business Continuity
  • Project Management (PRINCE2)
  • IT Service Management (ITIL v3)
  • Extensive Experience of Social Housing businesses; Rents (including Year End and Rent Increases, Fair Rents), Repairs and Maintenance, DLO, Gas Servicing, Mobile Working
  • Systems Integration / Interfacing / Data Conversion
Technical Skills:
  • Orchard Housing/ArcHouse (Character, GUI, Browser, Web-services)
  • Capita Open Housing (GUI, OpenAccess, Interfacing, Portals)
  • South View Solutions – Mobile Working, Contractor Interface, Link2, Integration
  • Microsoft Windows Server
  • Microsoft SQL Server, (T-SQL, SSRS)
  • Microsoft Windows Desktops
  • Microsoft Office (Word, Excel, PowerPoint, Access, Project, Visio)
  • Microsoft Exchange Server
  • Mobile Devices – Microsoft Windows Mobile, Android and iPhone/iPad
  • SOTI MobiControl
  • Xmbrace OptiTime
  • Business Objects
  • VMware ESX, ESXi, Workstation, Player
  • Kayako SupportSuite
  • Citrix Metaframe and Citrix Access Gateway
  • Software development utilizing: Visual Basic 6 (VB), Visual Basic .net (vb.Net), Progress 4GL/Webspeed.
  • Local and Wide Area Networking – TCP/IP, DNS, DHCP, VPN, ipSEC, Firewall, Leased Lines, ADSL, SDSL, Private Circuits
  • Samsung, LG, and Siemens Phone Systems – (ISDN30, ISDN2, PSTN)