15 years experience of supporting, developing, and managing IT solutions in social housing and private business both in employment and consultancy roles.

My roles in employment have included Head of ICT for Heart of England Housing Group where I was responsible for managing the ICT services over 27 sites and the IT Team; General Manager for South View Solutions with responsibilities for Software Development and Implementation; and Implementation and Support Consultant for South View Solutions which involved managing and delivering numerous concurrent projects to a range of customers. Consultancy roles have included providing IT support (server upgrades, data recovery, desktop refresh etc) and custom software development.

Business Skills:

  • Business Analysis / Business Process Improvement / Business Intelligence
  • ICT Management including Staff, Budgeting, IT Strategy, Business Continuity
  • Project Management (PRINCE2)
  • IT Service Management (ITIL v3)
  • Extensive Experience of Social Housing businesses; Rents (including Year End and Rent Increases, Fair Rents), Repairs and Maintenance, DLO, Gas Servicing, Mobile Working
  • Systems Integration / Interfacing / Data Conversion

Technical Skills:

  • Orchard Housing/ArcHouse (Character, GUI, Browser, Web-services)
  • Capita Open Housing
  • South View Solutions – Mobile Working, Contractor Interface, Link2, Integration
  • Microsoft Windows Server
  • Microsoft SQL Server, (T-SQL, SSRS)
  • Microsoft Windows Desktop
  • Microsoft Office (Word, Excel, PowerPoint, Access, Project, Visio)
  • Microsoft Exchange Server
  • Mobile Devices – Microsoft Windows Mobile, Android and iPhone/iPad
  • SOTI MobiControl
  • Xmbrace OptiTime
  • Business Objects
  • VMware ESX, ESXi, Workstation, Player
  • Kayako SupportSuite
  • Citrix Metaframe and Citrix Access Gateway
  • Software development utilizing: Visual Basic 6 (VB), Visual Basic .net (vb.Net) 2003 – 2015,
  • Local and Wide Area Networking – TCP/IP, DNS, DHCP, VPN, ipSEC, Firewall, Leased Lines, ADSL, SDSL, Private Circuits
  • Samsung, LG, and Siemens Phone Systems – (ISDN30, ISDN2, PSTN)

I am a member of the British Computer Society, MBCS 990141320.

Contact me.